1. Purpose and Scope
This payment policy outlines the accepted payment methods, terms, and conditions when customers purchase travel services, book tours, or utilize related services on our platform.
2. Accepted Payment Methods
To provide maximum convenience, we support multiple safe and secure payment options for our customers.
2.1. Cash Payment
You can make direct cash payments at our office or through authorized collection representatives who will issue an official receipt from the accounting department.
2.2. Bank Transfer
Customers can transfer payments directly into the company’s corporate bank account. Please clearly include the transfer description using the syntax: [Full Name] - [Booking Code] - [Phone Number] for automated confirmation.
2.3. Online Payment Gateway
Our system supports quick and secure online payments via international credit cards (Visa, MasterCard, JCB) or local bank QR code scanning.
3. Payment Schedule Regulations
3.1. Reservation Deposit (Phase 1)
Upon successful tour confirmation, customers are required to pay a deposit ranging from 30% to 50% of the total service value to finalize flight tickets and hotel bookings.
3.2. Final Balance Payment (Phase 2)
The remaining tour balance must be settled in full at least 05 days prior to domestic departures and 10 days prior to international departures (unless specified otherwise during peak holidays).